icon-account icon-glass
Introductory Offer - get 15% off | coupon code - wow

FAQ's


Q: What is Sitaarey.com?

A: Sitaarey.com is a Me-Commerce platform which offers its consumers the luxury to personalise products as per their preferences. Some may like that "Black Dress" short while others may want it a little longer. Sitaarey allows  the users to wear it just the way they like it. 

 
Q: What are the benefits of buying from www.Sitaarey.com?

A: You won't have to compromise on Style & Fit. The products that you like shall be made as per your fit measurements and shall be styled according to your directions. Every product is unique and totally "Made for You" 

 

 
Q: How long will it take for me to receive my order?

A:  We have tied up with the leading national courier which could take up to 5-7 days depending on the location of the delivery. The shipments are delivered from our factory within 48-72 hr of receiving your order. The custom orders might take around 7-10 working days to be shipped 
 

Q: Do you provide scheduled date delivery?

A:Yes. The courier company provides a tentative time of delivery. A call is made to your contact number to ensure necessary coordination before delivery.

 
Q. How can I track my order status?

A: Tracking orders is a simple and secured process. You will know the name of the courier company and the registration number of the consignment through our mail sent to given email address. Your My Account page will contain all shipping details.
 

Q: What happens if I am not available at the time of delivery?
A: The mobile number you provide during user registration will be used by the delivery person to contact you in this case. The courier person will visit your place three times before it is returned.
 

Q:Will I be charged for any extra charges such as Octroi or Entry tax at a time of product delivery?
A: Our prices mentioned are inclusive of all the costs including delivery and any other duties or taxes applicable.

 

Q:Is it possible to ship different items in my order to different shipping locations?A: Yes. we can do that. All you need to do is to provide additional shipping addresses while placing your order. We will ship packages as per the details provided in your order placed with us.

 

Q:What kind of packaging do you use?

A: We provide secure and robust packing for all our shipments. We also ensure extra packing safety for fragile shipments.

 
Q:What is the best way to contact Sitaarey?
A: We would love to hear from you. You can use the Contact page or call us on the Customer Support Number, from 11AM to 7PM, Monday to Friday.
 
Q: How can I stay updated about your site, products, and discounts?
A: The best way to do this is by either visiting our site as we keep adding new products regularly or by joining our mailing list.