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Terms & Conditions


This section outlines the terms and conditions applied on usage of the website www.Sitaarey.com and consumption of all products & services of Sitaarey bought and not limited to www.Sitaarey.com.

By placing an order with us, it is assumed that you have read the terms and conditions mentioned below and have accepted the same. Kindly note that these terms & conditions are subject to frequent enhancements.

For any queries or clarifications regarding the Terms and Conditions, please email us at info@sitaarey.com


General information

www.Sitaarey.com is a platform owned and maintained by K and U Designer Wear , # 2, Happy Cottage, 20/13 Wadala Sewri Cross Road, Mumbai 400031.

The following terms and conditions will hold the purchase agreement between you and K and U Designer Wear , when you buy an item from www.Sitaarey.com or our registered partners.

  • You must be 18 years old or older to use this site. If you are under 18, you may only use this site with the agreement of, and under the supervision of, a parent or guardian. If you do not qualify, please do not use this site.
  • You agree that goods purchased from www.Sitaarey.com or our partners are for your own personal and domestic use and cannot be used for any commercial purposes, including resale.
  • All the information provided by you to www.Sitaarey.com for purchasing goods is true and complete. You agree to use email as a means of communication regarding all the transactions. The account that you have created on www.Sitaarey.com is your responsibility and we would not be held liable in case of any misuse of your account.
  • We would like to apprise you that using a false name or an invalid credit card is illegal and shall be prosecuted as per the cyber safety act of IPC.

We reserve the right to prohibit, suspend or terminate the access of any user if:

  • You breach the terms and conditions
  • We suspect you have engaged or any have any involvement in breaching the legal or ethical framework as mentioned and expected by us
  • You use our products for any reason other than direct consumption


You agree that if you break these Conditions, or any liabilities are incurred arising out of your use of this website, you will be responsible for the costs and expenses that we or our officers, directors, employees, agents and suppliers incur because of the breach, including reasonable legal fees (if applicable). You will remain liable if someone else uses your shopping account and/or personal information unless you can prove that such use was fraudulent.



  • Please provide accurate and complete information while placing your order.
  • All orders are subject to product availability.
  • All garment measurements in the product pages are in centimetres.
  • We reserve the right to change the prices of the products at any time.
  • We have made every effort to display the colour of our products that appear on the site as accurately as possible. However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor's display of colour will be accurate.
  • Formal contract for the sale of product would not exist between you and www.Sitaarey.com; The email shall be deemed as the required document
  • A confirmation email will be sent to the email address you have used to register with us, as soon as you have placed an order with us.
  • You must check all the details on this confirmation email are correct and contact us at info@sitaarey.com or our Support Numbers as soon as possible if any details are incorrect


  • The time to delivery mentioned on your order is approximate. Goods will be shipped from our location to the address confirmed by you within 3-4 working days of placing your order. In case of Custom Orders ( Custom Size  or Custom Style) - it might take around 7-10 working days for us to ship the product
  • We shall not necessarily adhere to one shipment per order policy; if a part of the ordered products is ready, it can be dispatched without waiting for other products to be available.



  • We accept most major credit/debit cards & bank transfers
  • We use an external payment gateway for all electronic payment transactions
  • We do not collect customers’ credit card/debit card/any other payment method details and hence will not be liable for any misuse of the same
  • We will not be liable for any type or kind of credit card fraud. The liability to use a card fraudulently will be on the user and the onus to 'prove otherwise' shall be exclusively on the user. The User must exclusively use his/her own card on the site.


Offline Cash Payment - Cash on Delivery

  • We offer offline cash on delivery only in selected cities/towns. Please check our payment section for serviceable cities/towns.
  • Please pay in cash only to the courier delivery person. Please do NOT offer cheque or DD to the courier staff.
  • Please do NOT pay for any additional charges to the courier person. Your invoice amount is inclusive of all charges.
  • We reserve the right to cancel your order at any time if we reasonably believe that your order is illegitimate/ if we are not able to confirm your address & phone number/if we are not able to service your area.



  • We shall not entertain any complaints after 5 days of the order being delivered
  • All returns are subject to acceptance after quality assessment by our team
  • We reserve the right to accept the returned products on its terms. Refunds will be provided only after we accept the returned item.
  • If the return is not accepted, the products will be sent back to the customer at his cost
  • Products purchased on cart level offers are not returnable
  • Products purchased on Gift Vouchers, Discount Vouchers or other special offers are not returnable


Size chart

  • The size chart is only an indicative chart. The actual measurements might vary depending on the style 
  • The purpose of the size chart is only to assist customers in choosing sizes
  • We do not guarantee that the sizes suggested will fit as is



All rights, including copyright, in the content of the www.Sitaarey.com web pages are owned or controlled by K and U Designer Wear . In accessing www.Sitaarey.com pages, you agree that you may only download the content for your own individual and non-commercial use. You are not permitted to copy, broadcast, download, store (in any medium), transmit, show or play in public, adapt or change in any way the content of the www.Sitaarey.com web pages for any other purpose whatsoever without the prior written permission of K and U Designer Wear.


The Conditions shall be governed by and construed in accordance with the Indian Law and you irrevocably submit to the exclusive jurisdiction of the courts of India.  Any dispute is subject of Mumbai Jurisdiction.